FAQ
FAQ
Q1: Are you a factory or trading company?A1: We are a manufacturer based in Chizhu City, Anhui Province,China, with over 10 years of experience in producing high-quality digital signal cables.Q2: Can I buy samples from you?A2: Ita, we welcome you to place a sample order to test our products and services. Free samples can be provided upon request.Q3: What is your warranty?A3: All our products come with a standard 12-month warranty.Q4: What payment method do you accept?A4: We accept payment via credit card, bank transfer, and PayPal.Q5: Can you put my brand name (logo) on these products?A5: Ita, we offer professional OEM/ODM services and have worked with many brands worldwide. Q6: What is the lead time?A6: Depending on the availability of stock, we can deliver goods within 1-3 weeks. Customizations may require a longer lead time.Q7: How will you deliver my goods to me?A7: We can arrange for your purchases to be shipped via UPS, DHL, or FedEx, depending on your preference. We will find the most convenient and cost-effective shipping method for you.Q8: Do you have any other products?A8: Ita, we also produce a variety of CAT6/CAT5E patch cord, BV cable, Sensor Cable, HDMI Cables, VGA Cables, DVI Cables, Data USB Cables, Network Cables, Robot cable.
Our Service
Our Service
1. OEM/ODM – We offer professional services for both custom and standard products, and can work with you to create a solution that meets your specific needs.2. High-quality products and exceptional customer service – We strive to provide the best possible products and services to our customers, and are committed to providing excellent customer satisfaction.3. Regular updates on your order status – We will keep you informed of all steps in your order process, and provide regular updates on the status of your order.4. Free sample – We welcome you to order a sample to test our products and services.
Product packaging
Product packaging
Packing1. Color box or at your request – We can provide a color box of your choice, or you can specify your own requirements.2. ENVIRONMENTAL-FRIENDLY PACKAGING – We use environmentally friendly packaging materials that are designed to reduce waste and save you freight costs.3. Carton packing – Our high-quality carton packing is designed for long-distance transport and is suitable for various products.Shipment1. Express – We can arrange for your purchases to be shipped via DHL, UPS, FEDEX, or TNT, depending on your preferences.2. Sea – We can also arrange for your purchases to be shipped by sea, using your own shipping agent if desired.3. Air – We can also arrange for your purchases to be shipped by air, using a reliable shipping company.Please let us know if you have any further questions or if there is anything else we can assist you with. We look forward to working with you.
Company Profile
Recognitiones
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